Shipping & Returns

Shipping

• International shipping is handled by INTERNATIONAL EMS from China,within 1 week time delivery usually.
• All orders will be insured for the full purchase amount, and can be tracked at the EMS website.Also avaible on Http://www.usps.com
• All international shipments are shipped via EMS express mail ONLY, and We do not use regular Air Mail for international orders. That is why you can enjoy free shipping and great discount offering here in http://www.watchesagent.com,Inc. Save more money now enjoying real brand new quality.

• Your oder will be recorded here in our cart mall,and when your fund is sent to us,your order will be arranged in 6 hours.We will collect and package your order within 24hours after checking right your fund.Then you will get your order tracking numbers within 24hours after order shipping .
• Once your order is placed here,you can click"order tracking"on the head of the website to get instant information about your order wiht putting your order id in.
• We do order shipping door to door and dropshipping via international air express,with freight time within one week.
• For USPS - The United States Postal Service (U.S. Postal Service), Please Link Here And Pictures Below To Track Your Orders Online Now: Http://www.usps.com/

Return policy

• We are committed to your complete satisfaction . You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
• If returning items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
• We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.

Exchanges

• We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
• You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
• We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
  

Order Cancellation

• Cancellation of an order before the order has been dispatched, will incur cancellation fee, which is a 10% of the total order amount. We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.